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OUR FAQ

FAQs: FAQs

HOW DO I CONFIRM MY BOOKING?

  • A 20% deposit of your quote is required.

  • Changing of dates may incur a fee or may be unavailable and should be discussed as soon as possible due to seasonal periods and high demand.

WHEN ARE FINAL DETAILS REQUIRED?

  • All menu selections, required extra services, a running schedule and timings, an address and final numbers, are due and to be finalised 10 days prior to your event.

  • Any details requested following this may be unable to be accommodated.

  • Any changes may incur a late notice fee and/ or non-refundable costs.

WHEN IS FINAL PAYMENT DUE?

  • An invoice is provided on the day of the event. Final payment is due 7 days after the event, late payments can incur a late fee.

WHAT IF THERE IS EXTREME WEATHER ON THE DAY OF THE EVENT?

  • Adequate shelter must be provided or we can provide marquees at an additional cost.

WHAT WILL I NEED TO PROVIDE?

  • A 3m x 3m space with clear vehicle access.

  • Accessible power point for additional lighting if required.

HOW LONG IS MY QUOTE VALID FOR?

  • Your quote is valid for 30 days.

  • The per person price is subject to change if numbers drop below or rise above the initial numbers.

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